Privacy Policy
Last Updated: April 22, 2026
Second Wing Studio owns and operates this online store and website, including all related content, features, tools, products, and services (collectively, the “Services”), to offer a thoughtfully curated vintage shopping experience. Our store is hosted on Shopify, which provides the e-commerce platform that allows us to bring our Services to you.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern matters related to personal information.
By using our Services, you agree to the practices described in this policy.
Personal Information We Collect
“Personal information” refers to any information that identifies or relates to you as an individual. This may include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (such as credit or debit card information and transaction details)
- Account information and preferences
- Purchase history
- Communications you send to us
- Device and technical information (such as IP address, browser type, and usage data)
This does not include information that has been anonymized or cannot be linked back to you.
How We Collect Information
We collect personal information in a few different ways:
- Directly from you when you place an order, sign up for emails, or contact us
- Automatically through your interaction with our website (such as cookies and similar technologies)
- From service providers who help us operate our business, such as payment processors and analytics tools
How We Use Personal Information
We use your information to thoughtfully run and improve our shop, including to:
- Process and fulfill orders
- Arrange shipping and delivery
- Communicate with you about your order
- Provide customer support
- Improve our website and shopping experience
- Personalize content and recommendations
We may also use your information to send occasional updates, promotions, or marketing communications. You can opt out of these at any time.
Your information also helps us maintain the security of our Services, prevent fraud, and comply with legal obligations.
How We Share Personal Information
We may share your personal information with trusted third parties that help us operate our business, including:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping and fulfillment partners
- Analytics and marketing providers
We may also share information when required to comply with legal obligations, enforce our policies, or protect our rights and customers.
Relationship With Shopify
Our store is powered by Shopify, which may collect and process your personal information to provide and improve its services. Your information may be transferred to and processed by Shopify and its partners in other countries.
For more details, you can review Shopify’s own privacy policy.
Third-Party Services
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us so we can remove it.
Data Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, and maintain our business operations.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, please contact us.
Complaints
If you have concerns about how your information is handled, we encourage you to reach out to us directly. You may also have the right to contact your local data protection authority.
International Data Transfers
Your information may be processed outside your country of residence. When required, we take appropriate steps to ensure your data is handled securely.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Second Wing Studio
Contact@Secondwingstudio.com